Java Troubleshooting Guide

The VoxForge Speech Submission Application requires the following:

1. Java version 1.5 or greater; and
2. Java enabled in your browser.

How to determine if Java is installed on your PC

If Java is working properly on your browser you will see a grey rectangle below this paragraph with one line of text that says something like "Java Version 1.5.0_12 from Sun Microsystems Inc.":

problem: the Java Run-time Environment ("JRE") is installed on your computer, but it is disabled in your web browser

solution: Click one of these links for information on how to enable Java in your browser:

• Enable JRE through your Web browser;
• Enable JRE through the Java Plug-in Control Panel (Windows).

You might also need to Clear your Web Browser Cache to get Java to work in your browser.

problem: Java is not Installed on your computer

solution: Go to Sun's Verify your Java Installation and follow the instructions on the page to install Java onto your computer.

Windows

• Internet Explorer - Sun's Java download will automatically configure IE for Java.
• FireFox - You need to click the white box or click the "missing plugins" button at the top right-hand corner of the page. FireFox will guide you to download a Java Run-time environment for you PC.
• Other browsers.

Linux

• Sun's Installation Instructions
• Community documentation:
  • Fedora: Unofficial Fedora FAQ's section on How to install Java.
  • Ubuntu: Community Ubuntu Documentation or Java.net
  • Suse: OpenSuse.org

Problem: Older version of Java.

Solution: Go to Sun's Verify your Java Installation and follow the instructions on the page to upgrade the version of Java on your computer.

Other Resources

• Javatester.org
• VoxForge Forums